pak99 Privacy Policy

This Privacy Policy ("Policy") is published by pak99, the operator of the website accessible at https://pak99.cam (the "Site"). pak99 is an independent English-language information platform serving Pakistani users who seek clear, well-organised guidance on online sports betting, live casino games and responsible gambling practices.

This Policy explains how pak99 collects, uses, discloses, stores and protects personal information in connection with your use of the Site. It applies to all visitors and users regardless of location, though it is specifically designed with the needs of Pakistani users in mind — users located in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar and elsewhere across Pakistan.

By accessing or using the Site, you acknowledge that you have read and understood this Policy. If you do not agree with the practices described herein, please discontinue use of the Site. This Policy should be read alongside our Terms & Conditions, which also govern your use of the Site.

For the purposes of this Policy, the following definitions apply:

• "Personal Data" means any information relating to an identified or identifiable natural person, including but not limited to name, email address, IP address and device identifiers.
• "Processing" means any operation performed on Personal Data, including collection, storage, use, disclosure, deletion or any other handling.
• "Data Controller" means the entity that determines the purposes and means of processing Personal Data — in this context, pak99.
• "Data Processor" means a third-party service provider that processes Personal Data on behalf of pak99, such as analytics or hosting providers.
• "User", "you" or "your" means any individual accessing or using the Site.
• "Cookies" means small text files placed on your device by the Site or third-party services integrated with the Site.
• "Anonymised Data" means data from which all identifying information has been removed such that individual users cannot be re-identified.

pak99 acts as the Data Controller in respect of Personal Data collected through the Site. If you have any questions about how your Personal Data is handled, or wish to exercise any of your rights described in this Policy, you may contact us at the email address provided in Section 16 of this Policy.

pak99 does not claim to be a Pakistan-registered entity and does not hold a Pakistan gambling license. References to Pakistani payment methods (Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, Bank Alfalah) within Site content are provided as familiar local context only and do not imply that those providers endorse, affiliate with or have any data-sharing relationship with pak99.

pak99 collects the following categories of Personal Data in connection with your use of the Site:

4.1 Automatically Collected Technical Data

When you visit the Site, certain technical information is automatically collected by our hosting infrastructure and analytics tools:

• IP address (may be partially anonymised depending on tool configuration)
• Browser type and version
• Operating system and device type
• Pages visited, time spent on pages and navigation path
• Referring URL (the page you visited before arriving at the Site)
• Date and time of access
• Approximate geographic location derived from IP address (country/city level only)

4.2 Voluntarily Submitted Data

If you contact us directly via email or any contact channel we provide, we collect the information you include in that correspondence, which may include:

• Your name (if provided)
• Your email address
• The content of your message or enquiry
• Any attachments you choose to include

4.3 Cookie and Tracking Data

The Site uses cookies and similar tracking technologies to support essential functionality and to collect aggregate usage analytics. See Section 7 for a full breakdown of cookie categories used on the Site.

pak99 does not collect Special Category Data (such as health data, biometric data or financial account credentials) through the Site.

pak99 processes Personal Data on the following legal bases, depending on the nature of the processing activity:

• Legitimate Interests: Processing of technical access logs and analytics data is carried out on the basis of our legitimate interest in operating, maintaining and improving the Site. This interest does not override your fundamental rights and freedoms, given the limited and non-sensitive nature of the data involved.
• Consent: Where non-essential cookies or tracking technologies are deployed, we rely on your consent, which you may withdraw at any time by adjusting your browser settings or cookie preferences.
• Contractual Necessity / Pre-Contractual Steps: Where you contact us with an enquiry, we process your correspondence data to respond to your request.
• Legal Obligation: We may process and retain certain data where required to do so by applicable law or in response to a lawful request from a competent authority.

pak99 uses collected Personal Data for the following purposes only:

• To operate, host and maintain the Site and ensure its technical stability and security.
• To understand how users interact with the Site in aggregate, allowing us to improve content quality, page structure and user experience.
• To respond to enquiries, correction requests or other correspondence submitted to us directly.
• To investigate and address reported security incidents or potential misuse of the Site.
• To comply with applicable legal obligations, including responding to lawful requests from competent authorities.
• To enforce our Terms & Conditions where necessary.

pak99 does not use Personal Data for automated profiling, behavioural advertising, credit scoring or any purpose unrelated to the operation of the information platform described in this Policy.

The Site uses the following categories of cookies and similar technologies. You can manage cookie preferences through your browser settings at any time.

Essential Essential / Strictly Necessary Cookies

These cookies are required for the basic operation of the Site — for example, to enable navigation between pages or to remember your cookie consent choice. They cannot be disabled without impairing Site functionality. No Personal Data beyond technical session identifiers is collected through essential cookies.

Analytics Analytics Cookies

We may use third-party analytics tools (such as Google Analytics or equivalent) to collect aggregate, anonymised information about how users navigate and interact with the Site. This data is used solely to improve the quality and structure of our content. Where possible, IP anonymisation is enabled. You may opt out of analytics tracking by adjusting your browser settings or using your browser's "Do Not Track" feature.

Functional Functional Cookies

Functional cookies may be used to remember preferences you have set (such as display preferences), improving your experience on return visits. These cookies do not track your activity on third-party sites.

pak99 does not use advertising cookies, retargeting cookies or behavioural tracking cookies for commercial advertising purposes.

pak99 does not sell Personal Data to third parties. We may share limited Personal Data only in the following circumstances:

• Service Providers (Data Processors): We engage trusted third-party service providers to assist with website hosting, infrastructure management and analytics. These providers process data strictly on our behalf, under contractual data processing terms, and are not permitted to use your data for their own purposes.
• Legal Compliance: We may disclose Personal Data to competent authorities, courts or law enforcement agencies where required to do so by applicable law, or where we believe disclosure is necessary to protect the legal rights or safety of pak99, our users or the public.
• Business Transfers: In the event of a merger, acquisition or sale of all or substantially all of pak99's assets, Personal Data held by pak99 may be transferred to the successor entity, subject to the same privacy protections described in this Policy.

In all other circumstances, your Personal Data is not disclosed to any third party without your explicit prior consent.

As an online platform accessible globally, data processed by pak99 and its service providers may be transferred to or stored in jurisdictions outside Pakistan. Where such transfers occur, pak99 takes reasonable steps to ensure that appropriate safeguards are in place, including the use of service providers that maintain internationally recognised data protection standards.

Users in Pakistan should be aware that Pakistan's data protection framework is evolving. pak99 is committed to applying reasonable data protection standards regardless of where data is processed.

pak99 retains Personal Data only for as long as is reasonably necessary to fulfil the purposes for which it was collected, or as required by applicable law:

• Technical Access Logs: Retained for a limited period consistent with standard hosting and security audit requirements (typically 30–90 days), then deleted or anonymised.
• Analytics Data: Aggregate and anonymised analytics data may be retained for up to 26 months in line with standard industry practice for trend analysis and content improvement.
• Correspondence Data: Email correspondence and enquiries are retained for a period sufficient to resolve the matter raised and for a reasonable period thereafter for internal records, generally not exceeding 24 months unless a longer retention period is required by law.

Once the applicable retention period expires, Personal Data is either securely deleted or anonymised such that it can no longer be attributed to an identifiable individual.

Subject to applicable law and certain conditions, you have the following rights in respect of your Personal Data held by pak99:

To exercise any of these rights, please submit a written request to our contact email address (see Section 16). We will respond within a reasonable timeframe. We may request identity verification before processing sensitive requests. We do not charge a fee for legitimate rights requests unless requests are manifestly unfounded or excessive.

The Site is intended exclusively for adults aged 18 or above, or the higher minimum age required by the relevant operator or license jurisdiction. pak99 does not knowingly collect Personal Data from individuals under 18 years of age.

If we become aware that Personal Data has been collected from a user under the age of 18, we will take prompt steps to delete that data from our systems. If you believe that a minor has submitted Personal Data to us, please contact us immediately at the address in Section 16.

Content on pak99 may describe or reference Third-Party Operators — online gambling platforms that are entirely independent of pak99. If you choose to navigate to any such operator's website, that website is governed by its own privacy policy, over which pak99 has no control and for which pak99 accepts no responsibility.

pak99 strongly advises all users to read the privacy policy of any Third-Party Operator before registering, depositing funds or submitting any personal information. Data processing practices vary significantly between platforms, and your data rights under a Third-Party Operator's policy are separate from and independent of those described in this Policy.

pak99 implements reasonable technical and organisational security measures to protect Personal Data against unauthorised access, loss, alteration or disclosure. These measures include:

• Transmission of data over HTTPS (SSL/TLS encryption).
• Access controls limiting data access to authorised personnel only.
• Regular review of data handling practices and third-party service provider security standards.
• Prompt investigation and response procedures for suspected security incidents.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we take reasonable precautions, we cannot guarantee absolute security of data transmitted to or from the Site. You transmit data to us at your own risk.

If you suspect a security breach affecting your interaction with the Site, please notify us promptly at the address in Section 16.

pak99 reserves the right to update or revise this Privacy Policy at any time. When changes are made, the revised Policy will be posted on this page with an updated "Last Updated" date at the top. We encourage you to review this page periodically to stay informed of how your data is handled.

Where changes are material — for example, changes to the categories of data collected or to the purposes for which data is used — we will endeavour to make this clear, including by updating the "Last Updated" date prominently. Your continued use of the Site following the posting of changes constitutes acceptance of the revised Policy.

If you have any questions, concerns or requests relating to this Privacy Policy or the handling of your Personal Data, please contact us:

Please include your name (or preferred identifier), a description of your request and, where relevant, the nature of the Personal Data to which your request relates. We may ask for reasonable verification of identity before fulfilling requests involving access to or deletion of Personal Data.

pak99 does not provide customer support for any Third-Party Operator. Enquiries about gambling account data, deposit records, KYC documentation or bonus disputes must be directed to the relevant operator's own support channels.